Paperwork And Meaningless Comments

Grrr....nothing makes me madder than organizations that self inflict paperwork on themselves for unimportant reasons, but don't communicate on the important stuff except for meaningless comments about how much someone "means to an organization." Again and again, I hear "thank you for being here. We're excited to have you," but again and again it just aint so.

You can see it in the hallways of the people you work with in your organization I bet.

"Thanks for showing up to work (on time)," but no effort is in place to deal with those who don't.  Managers who dilute their own comments by not acting on what they say is important just gives incentives to those performers who see that doing just enough is considered great, so why put forth great effort, when "just enough" is all you need?

To the first part, why do organizations go out of there way to make sure you document things that have zero to do with anything? It isn't billing, it isn't patient care, it isn't anything. Meanwhile you have to constantly guess whether or not you even know your current protocols because major changes occur without anyone informing anybody. Excuse me, when did this drug get added and why didn't we get a basic e-mail? Is our communication really that bad?

On the other, I hate to be needy, but when you say I will get back to you, gosh darn it, I expect you to. This is not complicated, nor should it be. I know you expect me to get back with you, but really is it a two way street or not because I am a little offended. Pick up the phone or type out an e-mail. You know how to do it when you need a shift covered.  We talk about being adults, but when people can not handle their own schedule because it rotates or they have another job or they can't focus or...whatever, you lose the ability to complain about anyone else.

I remember a lecture on Critical Incident Stress Management by Vickey Taylor who was talking about this business and how we wanted big incidents and they may be the cause of significant stress, but how the day to day grind and the goofiness would get to you every time if you let it. I guess it is getting to me. Glad I have downtime coming.  Grrr...