Hot Situations

...as Ferguson, Missouri boiled over last week a common theme was the over reach by local police for their response after the shooting with military grade weapons and actions that violate civil rights.  Tampa, Florida seems to have the other problem though.

According to at least two media reports (local and Washington Post) a Tampa area mother watched as her child got "redder and redder" as he was locked in a vehicle that Tampa dispatchers would not respond to when she called 9-1-1.  It took an off duty police officer to come to her aid by calling a second dispatcher and sending resources her way.

Given the number of heat related deaths per year in the United States I am amazed by the callousness of the initial call taker who said that responders would likely just smash her windows.  That is true...they may.  We knuckle dragging fire types though may also find another way in, but either way, that is a decision for responders who should be on the road immediately rather than waiting for a AAA locksmith to show up.

For me, this ranks up there with the DC Fire EMS scandals of non-response except it may be worse in this regard.  All the call taker likely had to do was press a button and/or speak a few words.  How lazy can you get?  You aren't even doing the real work.

You just need to send people willing to handle the situation and perhaps try to help the mother find ways into the car in the meantime.  I know a number of dispatchers who like to wear their career on their sleeve and talk about "I tell YOU where to go."  Maybe so, but if you act like this call taker did, you deserve to go find a new career.

This is one public safety story that has me hot.